Privacy policy

At Here Hear Ltd, we understand your right to privacy is an important one. We care about how your personal data is used and therefore will only collect it in ways that are outlined below; and in such a way that is consistent with both our obligations and your lawful rights.

Who we are
Here Hear Limited. Say hello at hello@weareherehear.com

What does this privacy policy cover?
Within this privacy policy notice, you’ll find the ways in which we collect, hold and process your personal data. It also outlines your lawful rights relating to your personal data.

What are my rights?
At Here Hear Limited, we value and uphold your rights. In accordance with GDPR, this means you have a number of rights to access your personal data. These include the right to amend any personal data that is inaccurate or incomplete; have personal data deleted, disposed of or restricted from processing; the right to access your personal data (a subject access request).

What personal data do we collect?
We collect your personal data in a variety of ways. These may be via online booking forms, order fulfillment and through other documents. We may collect some, or all, of the following personal data:

  • Name;

  • Address;

  • Email address;

  • Phone number; and

  • Payment information

Our website is hosted by Squarespace. This means that information is shared with Squarespace so that they can provide website services to us. If you purchase a product from us, our site may auto-complete your shopping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve their checkout experience.

This also means that Squarespace may collect personal data when you visit our website in order to best serve you. This can include Information about your browser, network and device; web pages you visited prior to coming to this website; web pages you view while on our website; your IP address.

Squarespace needs this data to run our website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalised form.

What data do we collect in our members area?
When you purchase a course on our website, we collect personal information from you to enable your members area access. This may include:

  • Billing and shipping address;

  • Details relating to your specific course;

  • Email address;

  • Name; and

  • Phone number

This information is shared with Squarespace so that they can provide exclusive member area hosting services to us. As you go through checkout, our site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

How do you use my personal data?

We need to collect your personal data for a number of reasons. Under GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for us to fulfill our contract with you; because you have consented to us using your personal data; or because it is in our legitimate business interests to use it. Your personal data may be used for one of the following purposes:

  • Supplying our services, such as courses or products, to you;

  • Communicating directly with you, such as responding to emails or telephone calls.

How long will you keep my personal data?

Your personal data will not be retained for any longer than is necessary, in light of the reason(s) for which it was first collected. Your personal data will therefore only be kept for the period of our time working with you.

How and where do you store or transfer my personal data?

We will only store or transfer your personal data in the UK. This means that it will be fully protected under the GDPR.

Do you share my personal data?

Your personal data is not shared with any third parties off any purposes, but only with members of our organisation.

How do I contact you?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please email us at hello@weareherehear.com.

Changes to this privacy notice
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection. Any changes will be made available www.weareherehear.com.